FABRIC REPLACEMENT REFUND POLICY
ALL SALES ARE FINAL. Due to the custom-cut and made-to-order nature of our products, no returns, refunds, cancellations, or exchanges are accepted for customer measuring errors, order entry mistakes, or change of mind.
Signatures & Delivery: All shipments require a signature upon delivery. Any delivery confirmed by the carrier with a signature is deemed successfully received and non-disputable.
Manufacturing Claims & Inspection: Claims for manufacturing defects, material damage, or incorrect dimensions (outside standard industry tolerances) must be reported in writing within 7 calendar days of delivery. All claims are subject to verification against our workshop production records, digital cutting logs, and physical inspection of the returned fabric.
Ineligibility: Any item that has been altered, cut, installed, or modified by the customer is strictly ineligible for replacement, store credit, or refund.
Chargebacks & Disputed Payments: By placing an order and completing payment on our website, you explicitly acknowledge that these custom products are manufactured specifically to your provided specifications and are non-refundable. Initiating a payment chargeback for custom goods produced according to your submitted dimensions constitutes a breach of contract.
Need help?
Contact us at sales@fabricreplacement.com for questions related to refunds and returns.
