Terms and Conditions & Purchase Agreement

Last Updated: August 1, 2026

1. Business Structure & Merchant Identity

FabricReplacement.com is a website operated by ROSHADES LLC (“Company”, “we”, “us”, or “our”). All commercial transactions, credit card processing, invoices, and billing descriptors may appear as ROSHADES LLC or FABRICREPLACEMENT. By using our online calculator and submitting an order, you (“Customer”, “Buyer”) agree to the terms set forth below.

2. Made-to-Order & Custom-Cut Product Nature

All products offered on this website—including replacement fabrics and hem bars—are custom-cut and heat-welded specifically to the exact dimensions selected by the Customer.

  • Custom Goods Exemption: Because every fabric is cut specifically to order, items have ZERO resale value once processed and cannot be placed back into inventory.
  • Final Sale: ALL ORDERS ARE FINAL. No cancellations, modifications, returns, or exchanges are accepted once production begins.

3. Customer Measurement & Conversion Responsibility

The width requested during ordering MUST represent the exact width of your roller shade tube (in inches).

  • Measuring Protocol: Customers are strongly advised to use a standard US Imperial measuring tape calibrated in 1/16th-inch increments.
  • Fraction Conversion: If measuring with standard line increments, the Customer assumes full responsibility for correct fraction conversion (e.g., understanding that 4 sixteenths equal 1/4 inch, 8 sixteenths equal 1/2 inch, etc.).
  • Disclaimer of Error: ROShades LLC is not responsible for misfits, incorrect width/height entries, improper conversions, or erroneous site entries made by the Customer. We will cut the fabric precisely to the specifications entered at checkout.

4. Material Specifications & Color Disclaimer

  • Available Materials: We offer in-stock and special-order roller shade fabrics, including blackout, privacy, solar screen, light-filtering, and specialty materials. The exact fabric, color, and specifications selected at checkout control the order.
  • Color & Appearance: Fabric color, texture, openness, and finish are based on the option selected by the Customer. Screen displays and production lots may show minor visual variation.
  • Minor Variations: Industry-standard tolerances apply to fabric thickness, weight, and light transmission ratings.

5. Payment Disputes and Chargebacks

By purchasing from ROShades LLC, the Customer explicitly acknowledges that:

  • Chargebacks initiated for “Item Not as Described” or “Wrong Size” due to Customer measuring mistakes or wrong entry in our calculator do not make the product defective or nonconforming when the product was manufactured to the dimensions and options submitted by the Customer.
  • This Agreement, the Refund & Return Policy, checkout records, submitted dimensions and options, production records, customer communications, tracking, and proof of delivery may be submitted to the payment processor, card network, or issuing bank as evidence in any payment dispute.
  • Customers should contact us first so we can review and resolve any legitimate order issue. Nothing in this Agreement limits any consumer right that cannot be waived under applicable law or card-network rules.

6. Defects, Shipping Damage & Temporary Waves

If an order arrives with physical shipping damage or a manufacturing defect attributable to ROShades LLC (e.g., fabric cut incorrectly compared to the actual dimensions ordered), the Customer must notify us within 7 days of delivery at sales@fabricreplacement.com with clear photos of the issue and measuring tape alignment. Verified errors on our part will be replaced promptly at no extra charge.

Slight waves or curvature may appear after fabric has been rolled and packed for shipping. These temporary conditions are not considered a manufacturing defect when the fabric otherwise matches the order specifications; after installation, the fabric typically relaxes and flattens over time as the shade hangs and is operated normally.

7. Contact & Official Notices

ROShades LLC
Email: sales@fabricreplacement.com
Phone: (929) 783-3601    (212) 209-0654
Address: 1 Brooklyn Navy Yard, Building 33, Ste 201B, Brooklyn, NY 11205