Fabric Replacement Refund Policy

Last Updated: August 1, 2026

FabricReplacement.com is operated by ROSHADES LLC. ALL SALES ARE FINAL. Replacement fabrics and related custom components are cut, welded, and prepared to the dimensions and options submitted by the Customer and are not returnable or resalable once production begins. No returns, refunds, cancellations, or exchanges are accepted for customer measuring errors, order-entry mistakes, incorrect selections, or change of mind.

Signatures & Delivery

All shipments require a signature upon delivery. Carrier tracking and signature confirmation will be used as evidence of delivery in the event of a delivery-related claim or payment dispute.

Manufacturing Claims & Inspection

Claims for manufacturing defects, material damage, or incorrect dimensions (outside standard industry tolerances) must be reported in writing within 7 calendar days of delivery. All claims are subject to verification against our workshop production records, digital cutting logs, photographs, and, when reasonably requested, physical inspection of the fabric.

Slight waves or curvature may occur because the fabric is rolled and packed for shipping. These temporary conditions are not considered a manufacturing defect when the fabric otherwise matches the order specifications; after installation, the fabric typically relaxes and flattens over time as the shade hangs and is operated normally.

Ineligibility

Any item that has been altered, cut, installed, or modified by the customer is strictly ineligible for replacement, store credit, or refund.

Chargebacks & Disputed Payments

By placing an order and completing payment on our website, you explicitly acknowledge that these custom products are manufactured specifically to your provided specifications and are non-refundable.

If a payment dispute is filed, ROSHADES LLC may provide the accepted Terms and Conditions, this Refund Policy, submitted dimensions and options, production records, customer communications, tracking, signature confirmation, and other relevant order evidence to the payment processor, card network, or issuing bank.

Customers should contact us first so we can review and resolve any legitimate issue. Nothing in this policy limits rights that cannot be waived under applicable law or card-network rules.

Need Help?

Contact us at sales@fabricreplacement.com for questions related to refunds and returns.